If you have any other questions, please reach out to us via email: info@saucebae.com.
ORDER QUESTIONS
Orders are usually processed within 2-4 business days (Monday to Friday). Once processed, orders are then shipped and can take anywhere between 2 - 5 business days (Monday - Friday). International orders will take longer so we recommend keeping an eye on your tracking link.
Once your order ships, a tracking link will be emailed to the email that was used when placing the order. Check your spam folder if you have trouble locating the email.
If you experience any issues with your order then please contact us at info@saucebae.com and we will do our best to resolve the issue!
Our full refund policy can be found here.
HOT SAUCE QUESTIONS
Unopened Sauce Bae can be stored in your cabinet at room temperature. Since we do not use any preservatives, refrigerating after opening can help maintain freshness, however our sauce naturally has a great shelf life so it's okay to leave out.
The best by date can be found on the bottle, and is 2 years from the original production date.
Yes! Sauce Bae naturally has a great shelf life. If you have an unopened bottle laying around that is approaching the best by date then don't worry as it will be good for up to a full additional year after the best by date if stored in normal conditions such as your cabinet.
Since Sauce Bae is a natural product, the color and heat level can vary from batch to batch. Also, if the sauce is sitting somewhere where there is a lot of direct light it causes the sauce to turn a lighter color if the sauce has not been shaken in awhile. This is normal! Just shake the bottle and you will see that the color will turn back to its normal color.
RAW HONEY QUESTIONS
You can find our Cacao Raw Honey and Cookie Dough Raw Honey under our new brand called Raw Honey Project (www.rawhoneyproject.com).
OTHER QUESTIONS
There is no easy answer to this. When this happens, we recommend that you simply share your Sauce Bae (as hard as that is), or just let them go. Sometimes just letting them go is the easier option.

