HOW LONG DOES SHIPPING TAKE?
Orders are usually processed within 2-4 business days (Monday to Friday). Once processed, orders are then shipped and can take anywhere between 2 - 5 business days (Monday - Friday).
HOW DO I TRACK MY ORDER?
Once your order ships, a tracking link will be emailed to the email that was used when placing the order. Check your spam folder if you have trouble locating the email.
WHY DOES THE COLOR OF THE SAUCE CHANGE SOMETIMES?
Since this is a natural product, the color can vary from batch to batch. Also, if the sauce is sitting somewhere where there is a lot of light (like on some retail shelves) it causes the sauce to turn a lighter color. This is normal! Just shake the bottle and you will see that the color will turn back to its normal color.
IS SAUCE BAE THICK?
Sauce bae is definitely on the thicker side. Just give it a really good shake, and maybe even a couple of slaps during your first use if the sauce is stuck! We cook most of the water out when making the sauce to avoid giving you a watered down sauce.
DO I HAVE TO REFRIGERATE SAUCE BAE HOT SAUCE IF THE BOTTLE HASN'T BEEN OPENED YET?
No! Unopened Sauce Bae can be stored in your cabinet at room temperature.
DO I HAVE TO REFRIGERATE SAUCE BAE HOT SAUCE AFTER OPENING?
Since we do not use any preservatives we recommend refrigerating after opening, however our sauce naturally has a great shelf life due to to pineapple and vinegar, so if you do forget it out it should still be fine.
WHAT IS THE SHELF LIFE OF SAUCE BAE
If unopened, Sauce Bae hot sauce has a 2 year shelf life from the manufacture date on the bottle.
IS THE SAUCE STILL GOOD AFTER THE BEST BY DATE?
Yes! Sauce Bae naturally has a great shelf life and is good for up to a full year after the best by date.
MY SIGNIFICANT OTHER HAS BEEN GETTING JEALOUS OF ALL THE DINNERS THAT I'M SPENDING WITH BAE INSTEAD OF THEM, WHAT SHOULD I DO?
There is no easy answer to this. When this happens, we recommend that you simply share your Sauce Bae (as hard as that is), or just let them go. Sometimes just letting them go is the easier option.
WHAT SHOULD I DO IF THERE'S AN ISSUE WITH MY ORDER?
If you experience any issues with your order then please contact us at firstname.lastname@example.org and we will do our best to resolve the issue!
WHAT IS YOUR REFUND POLICY?
Our full refund policy can be here.